客舱服务英语-智慧树-知到-题库零氪知到期末考试答案

日期:2021-10-27 20:32:09

第一章测试

1、在面试空乘职位时,应聘者应当强调自己善于沟通、有说服力能够很好地进行团队协作

2、一个仪表端庄、举止得体的人,一般都会注意自我约束,并且做事有规律、责任心强。

3、航空公司面试的内容包括以下几点
    A、仪表形象
    B、表达能力
    C、应变能力
    D、综合分析能力
    E、团队协作能力

4、Preparing for the interview by presenting a professional appearance and practicing your response to interview questions is essential to doing well during the interview.

5、. Do not be the applicant who rushes into the interview five minutes late.

6、when you meet the interviewers,you can
    A、Shake hands
    B、repeat name
    C、repeat number

7、Avoid using negative terms like
    A、"not"
    B、"no"
    C、"never".

8、End the interview with friendly “goodbye”.

9、“前三分钟印象值”对应聘者获得职位没有作用 help you with the table cloth? 此句中,table cloth指_____.

第二章测试

1、Direct flight is also called nonstop flight.

2、同等舱位更改也同样需要收取手续费。

3、哪些人退票不收取退票费?
    A、革命伤残军人
    B、所有人
    C、因公致残的人民警察
    D、持婴儿客票的旅客

4、The valid documents can be used on self check-in kiosks are _________.
    A、Visa
    B、ID Card
    C、Passport
    D、Credit Card

5、The dimension of the checked baggage should be _________.
    A、10*20*30
    B、20*30*40
    C、30*40*50
    D、40*60*100

6、Pets must be healthy if you travel with them.

7、The pets have to travel in _________ .
    A、cargo compartments
    B、cabin
    C、Baggage

8、The carry-on luggage should be no more than 5KG.

9、承运人会对乘客的破损行李不负任何责任。

第三章测试

1、Passengers should return the ( ) and put down their ( ).
    A、headset
    B、seatback
    C、eye shadow
    D、tray table

2、登机牌
    A、boarding pass
    B、footrest
    C、boarding card
    D、boarding gate

3、Our plane is flying at an ( )of 8000 metres.
    A、high
    B、altitude
    C、length
    D、speed

4、The combination of numbers and letters like 15C on the boarding pass represents the passenger's seat number.

5、Boarding pass usually includes passenger's ( ).
    A、name
    B、flight code
    C、boarding gate
    D、seat number

第四章测试

1、“机上卫生间有婴儿护理板。” 可以表达为“There is a baby care-board available in the lavatory."

2、To serve unaccompanied passengers, you have to _____ .
    A、confirm the destination
    B、put the valid in-flight documents in place
    C、get the number of carry-on
    D、check the baggage

3、how can flight attendants provide meals to visually impaired passengers ?
    A、By way of clock indication.
    B、By way of speaking.
    C、By way of direction.
    D、By way of touching.

4、Have a senior passager on board, you'd better_____.
    A、remingding the time of the terminal.
    B、reminding the senior of the temperature.
    C、take the tempreature of senior the passenger.
    D、bring coffee regualarly for him/her.

5、Can the flight attendants ask whether the sick passenger is accompanied or unaccompanied?
    A、Yes.
    B、No.
    C、Both.

6、登机牌
    A、boarding pass
    B、footrest
    C、boarding card
    D、boarding gate

7、Our plane is flying at an ( )of 8000 metres.
    A、high
    B、altitude
    C、length
    D、speed

8、The combination of numbers and letters like 15C on the boarding pass represents the passenger's seat number.

9、Boarding pass usually includes passenger's ( ).
    A、name
    B、flight code
    C、boarding gate
    D、seat number

第五章测试

1、If there is a complaint from passengers, flight attendants should first say sorry and then deal with it.

2、对于禁烟航班,在飞机延误期间,乘客可以在飞机上吸烟。

3、您的食宿将由我们航空公司负责。可以表达为: Your tickets will be arranged by our airline.

4、机场周边居民放风筝不会引起飞机延误。

5、“抱紧、防撞”口令的英文表达为"BRACE FOR IMPACT"。

6、Please remove all sharp objects, such as eyeglasses, dentures /ˈdentʃərz/ pens。其中“sharp objects”指锋利物品。

7、I just smelled the smell of burning.这句话的意思是“我问道有烧焦的味道。”

8、别担心,已经完全控制住了。可以表达为: Just take it easy. It is out of control.

9、Baggage compartment overhead 指头顶的行李架。

10、将它放在您前面座位底下可以吗?可以表达为:How about placing it under the seat in front of you?